Web-portal for external customers

Although LabVantage Enterprise and Express are fully web-based, systems are usually installed to organization’s internal network. LabVantage Online is a module that allows submission of service requests, report downloading and possibility to follow up status of testing for external customers or partners. Valuable and sensitive laboratory data should always be carefully protected and IT secured. But at the same time, the right people with appropiate access rights also outside the laboratory, should be able to for example submit testing requests and view their own results.  Although LabVantage Enterprise, and LabVantage Express are already web-based solutions, our add-one module LabVantage Online, provides a secure web-portal for external laboratory customers. Please contact us, if you’d like to know more on how to improve the customer service and experience you can provide for your laboratory’s customers.